What is CrowdFiber?

CrowdFiber is an address-driven sales and marketing automation platform for telecommunications providers. They provide software that helps internet service providers more efficiently market services and build networks, and is now available for integration within your Sonar Instance.

Integrating CrowdFiber within your Sonar instance gives you the tools to make sales or capture interests by using serviceable addresses.

CrowdFiber Prerequisites

The process to integrate this feature begins by contacting CrowdFiber. They will walk you through all the steps needed to complete the integration process.

Permissions

As always, the first step in any integration is ensuring the relevant users can access it. Using CrowdFiber requires several permissions for applicable roles. Please take a moment to review these permissions and ensure that the relevant roles have them added before proceeding with any walkthrough steps.

Creating a Role Using GraphiQL

We also offer the ability to create these roles using the GraphQL API through the GraphiQL interface, available in your instance by accessing [your instance url]/graphiql.

Mutation

mutation createNewRole($input: CreateRoleMutationInput) {
 createRole(input: $input) {
 name
 applied_permissions
 id
 sonar_unique_id
 created_at
 updated_at
 }
}

Variables

{
 "input": {
 "name": "API_CrowdFiber",
 "applied_permissions": [
 "CREATE_ACCOUNT",
 "READ_ACCOUNT",
 "UPDATE_ACCOUNT",
 "READ_ACCOUNT_STATUS",
 "READ_ACCOUNT_GROUP",
 "READ_ACCOUNT_TYPE",
 "READ_CUSTOM_FIELD",
 "UPDATE_CUSTOM_FIELD",
 "READ_PHONE_NUMBER_TYPE",
 "CREATE_SERVICEABLE_ADDRESS",
 "READ_SERVICEABLE_ADDRESS",
 "UPDATE_SERVICEABLE_ADDRESS",
 "CREATE_ADDRESS_STATUS",
 "READ_ADDRESS_STATUS",
 "UPDATE_ADDRESS_STATUS",
 "READ_SERVICE",
 "READ_TAX",
 "MODIFY_ACCOUNT_SERVICES",
 "UPDATE_ACCOUNT_SERVICE_PARAMETERS",
 "CREATE_ACCOUNT_TRANSACTIONS",
 "READ_ACCOUNT_TRANSACTIONS",
 "UPDATE_ACCOUNT_TRANSACTIONS",
 "CREATE_CONTACT",
 "UPDATE_CONTACT",
 "UPDATE_ACCOUNT_LINK",
 "ASSIGN_ACCOUNT_INVENTORY",
 "READ_PACKAGE"
 ]
 }
}

Once your user is created, you will need to generate a personal access token within Sonar, which will be used on the CrowdFiber side to configure the integration.

CrowdFiber provides additional documentation within their Knowledge Base to further assist you.